The Societe General network offers solutions adapted to the needs of its individual, professional, business and non-profit clients by drawing on three key attributes:
• More than 20,000 employees and 1,749 branches, located mainly in urban regions that account for a significant proportion of the national wealth;
• A comprehensive and diversified offering of products and services, from savings solutions to wealth management and including corporate financing and payment methods;
• A comprehensive and innovative omni-channel offering: internet, mobile, telephone, branches.
Thanks to its policy of placing the client at the centre of its operations, Societe Generale was selected as Customer Service of the Year for 2020 (organised by Viséo Customer Insights), and is rolling out a tailored offering to meet the very latest requirements of its clients. The brand has made innovation a key area of development: the Societe Generale network serves around 4 million mobile clients. The success of its website and mobile app is reflected in the growing volume of connections, now at more than one billion a year. It has opened the first banking client relationship account on Twitter, guaranteeing a response in less than 30 minutes.
www.societegenerale.fr
